| Everyone knows the
importance of backups, yet because backups have to be performed routinely
day after day, there can sometimes be a tendency for a lack of focus
over time with responsibility for the backup system often being assigned
to a junior staff member who may receive little or no training (other
than "you need to change the tape every day"). There
are many "variables" with backups. Typically media needs
to be changed daily. Software and data on the server is always changing,
so it is possible for the size of stored data to change significantly
from one backup to the next. Sometimes users can forget to close
all applications at the end of the day, resulting in certain documents
being left "open" and potentially unavailable to be archived
by the backup job.
Commercial backup systems produce reports, typically
a job log (for each backup) and an activity log (backup system overall),
whenever a backup job is incomplete these logs are the first point
of call in understanding why.
The summary report for each backup should be configured
to print or e-mail daily to the person with primary responsibility
for the backup system. If a backup job does not complete without
errors, the backup system should also be configured to send a copy
of the report to management and your IT support provider (if you
have a support plan in place).
If using a tape drive, regularly using a cleaning
tape will maintain the tape heads and will ensure trouble-free operation
of the tape drive.
Backup media should be rotated so that at any time
certain media is held off-site. In a worst case scenario where say
there is a fire at the office, the backup's won't be of much use
if they are destroyed along with the server.
It is also important to periodically verify
that the backup is working properly by performing a test restore
of selected data files (make sure the test restore doesn't overwrite
production data - i.e. restore to a different destination). Then
open the files to make sure that the information is intact.
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